Shipping methods

  1. Delivery of the Goods

    1. The initial delivery date is applicable if the price of the order is fully paid on the same date as the order was made. If the payment is made later, the delivery date will be postponed respectively. The delivery date will be also postponed if a weekend or national holyday will fall within the delivery period.

    2. Skinesthetic shall transfer ordered goods to the courier chosen by the Client (SmartPOST, Omniva, DPD) on the next working day following the receipt of full payment. Skinesthetic shall immediately inform the Client if the transfer of goods is not possible on the date stipulated in current clause. The goods are delivered to the address indicated in the order. Skinesthetic is not liable for any delay caused by the transportation company. Skinesthetic is also not liable if the delay is caused due to the incorrect contact information given by the Client.

    3. It is recommended to check the goods before the receipt. If the package of the goods is damaged the Client should refuse from the delivery and give it back to the courier, informing at the same time Skinesthetic (

    4. The goods are deemed to be received by the Client if the goods are handed over to the Client. If the goods are delivered to the Client but the Client has not accepted the goods within one day after delivery, it shall be deemed to be a delay in acceptance by the Client (except situation stipulated in clause 4.3).

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